Health & Medical · Hospital

Hoboken University Medical Center

308 Willow Ave, Hoboken, New Jersey, 07030

Google Maps Updated: 19 May 2026
Authenticity Score: 62/100
About

Hoboken University Medical Center is a polarizing institution. Many patients have had life-saving, positive experiences, particularly in the maternity and surgical wards, praising the nurses and doctors for their dedication. Conversely, a large number of reviews highlight severe issues in the emergency department, including long wait times, unprofessional staff, and unsanitary conditions. It is a facility where the quality of care seems to depend heavily on the specific department and the individual staff members on duty.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Hoboken University Medical Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

If you have a choice, research the specific department you need; maternity and surgery seem to have much higher satisfaction than the ER.

Care quality: Variable
Facility condition: Dated
Pros & Cons

✓ What Works Well

  • Excellent maternity and surgical care
  • Dedicated and compassionate nursing staff in some units
  • Life-saving emergency interventions

✗ Areas to Improve

  • Long wait times in the emergency room
  • Unprofessional and dismissive staff in some areas
  • Dated and sometimes unsanitary facilities
Frequently Asked Questions
  • Is the maternity ward safe?
  • Why is the emergency room so slow?
  • Are the facilities clean?
User Feedback

The maternity team was amazing, but the ER was a nightmare.

Great doctors, but the hospital needs better management.

I felt neglected and disrespected during my stay.