3033 Kettering Blvd, Suite 201, Dayton, Ohio, 45439
This firm is a polarizing choice for workers' compensation cases. Many clients report life-changing settlements and praise the attorneys for fighting hard against the BWC. However, a significant number of reviewers complain about poor communication, being passed between different staff members, and feeling like 'just a number' once the firm gets large. While the results for many are high, the customer service experience varies wildly depending on the specific paralegal or associate assigned to the case.
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Ask for a direct point of contact and confirm who will be handling your case long-term.
✓ What Works Well
✗ Areas to Improve
They know how to get results, but you might have to chase them for updates.
The paralegals can be hit or miss regarding empathy.
If you have a serious injury, they are the ones to call.