Hocon Gas
736 Boston Post Rd, Guilford, Connecticut, 06437
Hocon Gas receives highly polarized reviews. Many customers appreciate the friendly service from specific technicians and the convenience of their local presence. However, there is a significant number of complaints regarding high pricing, poor communication, and aggressive billing practices. Some customers feel the company is predatory and difficult to deal with, especially when trying to cancel service or resolve billing errors. It is a company where the quality of service depends heavily on the individual staff member and the specific situation.
We analyze 79 public reviews for Hocon Gas using our data models and filter out spam to highlight only authentic feedback.
Always compare propane prices with other local suppliers before signing a contract, and read the fine print regarding tank removal fees.
✓ What Works Well
- Friendly and knowledgeable technicians
- Convenient local presence
- Reliable delivery for some customers
✗ Areas to Improve
- High and predatory pricing
- Poor communication and billing issues
- Aggressive contract terms
- Are their prices competitive?
- How do they handle billing disputes?
- Are they reliable for automatic delivery?
The technicians are great, but the office staff is difficult.
Pricing is way higher than other local companies.
They are very responsive when they want to be.
- Category Home Services
- City Guilford
- State Connecticut
- Postcode 06437
- Country United States
