Automobile · Automotive Dealership Group

Hoffman Auto Group

700 Connecticut Blvd, East Hartford, Connecticut, 06108

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

This dealership group is generally well-regarded, with many customers praising the professional and courteous staff. They are known for a wide selection and a relatively easy buying process. However, there are some reports of poor customer service and communication issues, particularly regarding sales and service appointments. It is a large group, so experiences can vary by location.

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We analyze 77 public reviews for Hoffman Auto Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

If you are buying a car, be sure to get all terms in writing and confirm availability before heading to the dealership.

Reliability: High
Staff friendliness: High
Pros & Cons

✓ What Works Well

  • Professional and courteous staff
  • Wide selection of vehicles
  • Easy buying process

✗ Areas to Improve

  • Occasional communication issues
  • Poor customer service in some departments
  • Some reports of high pricing
Frequently Asked Questions
  • Is this car available?
  • Can I get a loaner car?
  • Why is the price so high?
User Feedback

Great for car buying

Staff is usually very helpful

Be prepared for potential issues