904 Washington Ave, Suite 210, Holland, Michigan, 49423
This practice has a mixed reputation. Many patients praise the doctors for their kindness, thoroughness, and ability to listen. However, there are recurring complaints about administrative issues, including rude front-desk staff, difficulty scheduling, and billing transparency. It seems to be a practice where the clinical care is generally strong, but the administrative experience can be frustrating.
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If you have billing questions, ask for a detailed breakdown of charges before leaving the office.
✓ What Works Well
✗ Areas to Improve
Clinical care is excellent
Administrative support is failing
Patients feel like a number due to poor communication