Holliswood Center
195-44 Woodhull Ave, Jamaica, New York, 11423
Holliswood Center presents a stark contrast in patient experiences. Many families express deep gratitude for the attentive, compassionate care their loved ones receive, highlighting specific staff members who go above and beyond. Conversely, there are severe, alarming reports of neglect, poor communication, and unsanitary conditions. It appears to be a facility where the quality of care can be highly dependent on the specific unit or staff assigned, leading to polarized reviews.
Regular, unannounced visits are recommended to monitor the quality of care and ensure your loved one's needs are being met.
✓ What Works Well
- Some staff are incredibly caring and attentive
- Clean and welcoming environment (for some)
- Good support for families navigating care
✗ Areas to Improve
- Reports of neglect and poor hygiene
- Difficulties with administrative communication
- Inconsistent quality of care
- How can I ensure my loved one is being checked on?
- What is the process for addressing care concerns?
My family member is well cared for
The facility needs better oversight
Communication with the front office is frustrating
- Category Health & Medical
- City Jamaica
- State New York
- Postcode 11423
- Country United States
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