Automobile · Subaru Dealership

Holmgren Subaru

3 New Park Ave, North Franklin, Connecticut, 06254

Google Maps Updated: 19 May 2026
Authenticity Score: 84/100
About

Holmgren Subaru is generally well-regarded for its sales department, with many customers praising the no-pressure environment and helpful staff. However, the service department has a mixed reputation, with some customers reporting excellent care and others citing poor communication, long wait times, and unresolved mechanical issues. It is a dealership where the sales experience often outshines the service experience.

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Highest rating
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We analyze 75 public reviews for Holmgren Subaru using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If you have a complex service issue, ask to speak directly with a lead technician to ensure your concerns are understood.

Subaru dealership
Modern waiting area
Pros & Cons

✓ What Works Well

  • No-pressure sales environment
  • Friendly and knowledgeable sales staff
  • Modern and clean facility

✗ Areas to Improve

  • Inconsistent service department quality
  • Long wait times for service
  • Communication issues with service managers
Frequently Asked Questions
  • Do you offer loaner cars?
  • How long does a standard service take?
  • Are your service prices competitive?
User Feedback

Best car buying experience ever.

Service department needs improvement.

Sales team is great, but service is hit or miss.