Home of the Perfect Smile
3461 Warrensville Center Rd, Suite 301, Shaker Heights, Ohio, 44122
This office has a very polarized reputation. While many long-term patients adore Dr. Walters and his team, praising their warmth and skill, a growing number of recent reviews cite serious issues with billing, unprofessional staff, and poor communication. It seems like a practice that was once great but is currently struggling with administrative consistency.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own records of all payments and insurance correspondence, as the office has been reported for billing errors.
✓ What Works Well
- Dr. Walters is personable and skilled
- Welcoming and cozy office atmosphere
- Great for routine care
✗ Areas to Improve
- Serious billing and insurance issues
- High staff turnover
- Inconsistent communication
- Why are there so many billing errors?
- Is the staff professional?
Dr. Walters is great, but the staff makes it hard to stay.
Billing is a nightmare.
Used to be the best, now it's hit or miss.
- Category Health & Medical
- City Shaker Heights
- State Ohio
- Postcode 44122
- Country United States
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