Hometown Dental Lancaster
73 Farra Dr, Lancaster, Kentucky, 40444
The general consensus is that the staff is friendly and the office is clean. Many patients appreciate the gentle care and professional demeanor of the dentists. However, there are notable complaints regarding administrative policies, specifically around appointment confirmations and insurance handling, which have caused frustration for some.
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Ensure you confirm your appointment via their text system during business hours to avoid cancellation.
✓ What Works Well
- Friendly and professional staff
- Clean and modern office
- Gentle dental care
✗ Areas to Improve
- Strict appointment policies
- Insurance billing issues
- Communication frustrations
- What is the policy for missed appointments?
- Do they accept Medicaid?
Staff is very kind
Great for families
Billing policies can be rigid
- Category Health & Medical
- City Lancaster
- State Kentucky
- Postcode 40444
- Country United States
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