Hometown Family Dental Centers
327 Teal Dr, Raeford, North Carolina, 28376
Hometown Family Dental Centers in Raeford has a polarized reputation. Many patients praise the clinical staff and dentists for their skill and kindness, especially with children. However, there are frequent, serious complaints about the administrative staff, specifically regarding rudeness, poor communication, and scheduling issues. While the dental work itself is often rated highly, the front-office experience is a major deterrent for many.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a positive experience, try to build a rapport with the clinical staff, as they are the highlight of the practice.
✓ What Works Well
- Excellent and gentle dental care
- Great with children and anxious patients
- Professional and talented dentists
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Poor communication and scheduling errors
- Long wait times and last-minute cancellations
- Why was my appointment rescheduled?
- Are they good with kids?
The dentists are great, but the front office needs a total overhaul.
They really need to work on their customer service.
Great clinical work, but the administrative experience is frustrating.
- Category Health & Medical
- City Raeford
- State North Carolina
- Postcode 28376
- Country United States
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