118 Moosehead Trail, Suite 5, Newport, Maine, 04953
This health center has a very mixed reputation. While some patients praise specific providers like Dr. MacDonald and Dr. Bradford for their care and attention, there are numerous complaints about administrative failures, including long wait times, difficulty reaching the office by phone, and billing errors. Patients often feel that the administrative side of the practice is disorganized and uncaring, which overshadows the quality of the medical care provided.
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If you have trouble reaching the office by phone, try using the patient portal or visiting in person for urgent matters.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
I can never get anyone on the phone.
Dr. MacDonald is a wonderful, caring doctor.