Honda of Downtown Service
1111 N Clark St, #2, Chicago, Illinois, 60610
Honda of Downtown Service has a very poor reputation. Customers frequently report long wait times, poor communication, and aggressive upselling. Many reviewers feel they were overcharged or that their issues were not properly resolved. There are also reports of rude behavior from staff and a lack of accountability when things go wrong. While there are some positive reviews, the overwhelming majority of feedback is negative, with many customers stating they will never return. It is a shop where experiences are consistently frustrating, so proceed with extreme caution.
We analyze 78 public reviews for Honda of Downtown Service using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you feel the recommended repairs are unnecessary.
✓ What Works Well
- Convenient location
- Some friendly staff members
✗ Areas to Improve
- Poor communication
- Long wait times
- Aggressive upselling
- Why is the service so expensive?
- Is the service quality consistent?
- Do they offer free estimates?
They tried to upsell me on thousands of dollars of work.
They didn't fix the problem and charged me anyway.
Great service, but a bit pricey.
- Category Automobile
- Neighborhood Gold Coast
- City Chicago
- State Illinois
- Postcode 60610
- Country United States
