Automobile · Honda Dealership

Honda of Hollywood

6511 Santa Monica Blvd, Los Angeles, California, 90038

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Honda of Hollywood has a very mixed reputation. While many customers have had great experiences with the sales team, particularly Geoffrey and Freddy, there are numerous reports of poor service, unprofessional behavior, and deceptive sales tactics. The service department is frequently criticized for long wait times, poor communication, and questionable repair practices. It is a dealership that requires caution.

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We analyze 80 public reviews for Honda of Hollywood using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

If you are planning to visit, it is recommended to get all terms and pricing in writing before committing to any purchase or service.

New Car Sales
Service Department
Pros & Cons

✓ What Works Well

  • Helpful and friendly sales staff
  • Seamless purchase experience for some
  • Good deals on new vehicles

✗ Areas to Improve

  • Poor service department communication
  • Deceptive sales tactics
  • Long wait times for service
Frequently Asked Questions
  • Do you offer free oil changes?
  • How do I schedule a service appointment?
  • Do you have a shuttle service?
User Feedback

Geoffrey made the purchase process very easy.

The service department is a complete mess.

They tried to use bait and switch tactics.