6511 Santa Monica Blvd, Los Angeles, California, 90038
Honda of Hollywood has a very mixed reputation. While many customers have had great experiences with the sales team, particularly Geoffrey and Freddy, there are numerous reports of poor service, unprofessional behavior, and deceptive sales tactics. The service department is frequently criticized for long wait times, poor communication, and questionable repair practices. It is a dealership that requires caution.
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✓ What Works Well
✗ Areas to Improve
Geoffrey made the purchase process very easy.
The service department is a complete mess.
They tried to use bait and switch tactics.