HonorHealth Heart Care - Palm Lane
340 E Palm Ln, A175, Phoenix, Arizona, 85004
Patients consistently praise the clinical staff and doctors for their professionalism, kindness, and thoroughness. Dr. Ross and Dr. Moe are frequently highlighted as exceptional listeners who make patients feel valued. While the clinical experience is top-notch, the office's administrative side, particularly scheduling and phone responsiveness, is a recurring pain point for many.
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If you need a quick response, try the patient portal instead of calling, as phone lines are often backed up.
✓ What Works Well
- Highly professional and caring doctors
- Efficient and timely in-office visits
- Excellent communication of medical results
✗ Areas to Improve
- Difficulty reaching the office by phone
- Inconsistent follow-up on test results
- Occasional long wait times for scheduling
- How can I get a return call for my test results?
- Is there a direct line to the nursing staff?
- Are the doctors accepting new patients?
The doctors are great, but the phone system is a black hole.
Dr. Ross is a straight shooter who really cares.
The stress test team made me feel completely at ease.
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85004
- Country United States
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