HonorHealth Medical Group - Gavilan Peak - Primary Care
3648 W Anthem Way, Bldg. A-100, Phoenix, Arizona, 85086
Patients generally have a high opinion of the doctors at this location, particularly Dr. Larsen and Dr. Kao. However, the administrative staff is a major point of contention, with many reports of rudeness, poor communication, and billing issues. It's a classic case of great medical care hindered by poor office management.
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✓ What Works Well
- Attentive and thorough doctors
- Clean and modern facility
- Easy to get appointments
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing transparency issues
- Long wait times
- Why was I billed for a routine physical?
- How do I reach the office manager?
Great doctors, terrible front desk
Billing is a nightmare
They treat patients like cattle
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85086
- Country United States
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