1102 N Wabash Ave, Marion, Indiana, 46952
Parents love the clinical care and the way the staff handles anxious kids, often calling the dentist a life saver. However, the office is plagued by severe scheduling issues, frequent last-minute cancellations, and billing confusion. Many families feel forced to drive to other locations to get consistent care. While the medical work is spot on, the admin side is a total mess.
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If you have a procedure, double-check your insurance coverage directly with your provider, as billing communication is unreliable.
✓ What Works Well
✗ Areas to Improve
Great clinical care but admin is failing
Staff is friendly but overbooked
Billing department is a headache