3351 S Peak Dr, Ste 101, Fayetteville, North Carolina, 28306
Hope Mills Medical Home, a military clinic, receives highly polarized reviews. Many patients appreciate the convenience of having labs, pharmacy, and providers in one location and praise specific providers for their care. However, there are frequent, severe complaints about the phone system, administrative disorganization, and rude front-desk staff, making it a source of significant frustration for many.
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Use the MHS Genesis portal for all communication, as phone lines are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
Great care, but the phone system is a nightmare.
Staff is often rude and unprofessional.
Convenient, but administrative hurdles are taxing.