Health & Medical · Family Medicine

Hope Mills Medical Home

3351 S Peak Dr, Ste 101, Fayetteville, North Carolina, 28306

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Hope Mills Medical Home, a military clinic, receives highly polarized reviews. Many patients appreciate the convenience of having labs, pharmacy, and providers in one location and praise specific providers for their care. However, there are frequent, severe complaints about the phone system, administrative disorganization, and rude front-desk staff, making it a source of significant frustration for many.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 25/100
Pro Tip

Use the MHS Genesis portal for all communication, as phone lines are notoriously unreliable.

Convenient location
Administrative challenges
Pros & Cons

✓ What Works Well

  • Convenient one-stop-shop for care
  • Some highly regarded and caring providers
  • Clean and well-organized facility

✗ Areas to Improve

  • Extremely poor phone system and communication
  • Rude and dismissive administrative staff
  • Long wait times and scheduling issues
Frequently Asked Questions
  • How can I get through to the office by phone?
  • Why is it so hard to get an appointment?
User Feedback

Great care, but the phone system is a nightmare.

Staff is often rude and unprofessional.

Convenient, but administrative hurdles are taxing.

Location Details
Street: 3351 S Peak Dr, Ste 101
City: Fayetteville
Postcode: 28306
Country: United States
Location
3351 S Peak Dr Ste 101, Fayetteville, NC 28306
Quick Info
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