Home Services · HVAC

Horbett Heating & Cooling

3725 Genesee St, Cheektowaga, New York, 14225

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

Horbett Heating & Cooling is widely regarded as a reliable, family-owned business that prioritizes customer satisfaction. Many reviewers appreciate their honest approach, noting that they rarely push for unnecessary sales. While most experiences are positive, citing professional and efficient work, there are occasional reports of scheduling delays or communication hiccups. Overall, customers feel they get good value and trustworthy service from this local team.

Our Review Process
20
Most Relevant
20
Newest
20
Highest rating
19
Lowest rating

We analyze 79 public reviews for Horbett Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 85/100
Communication 75/100
Pro Tip

They are often booked out, so call early for seasonal maintenance.

Family-owned and operated
Transparent, no-pressure sales
Pros & Cons

✓ What Works Well

  • Honest and transparent pricing
  • Professional and polite crew
  • Reliable family-owned business

✗ Areas to Improve

  • Occasional scheduling delays
  • Limited service area
  • Some communication gaps
Frequently Asked Questions
  • Can you help with my specific brand of equipment?
  • Are you available for emergency weekend calls?
  • Do you offer financing for new installations?
User Feedback

They don't try to sell you things you don't need.

Great local company that actually cares.

Reliable service, even if they are sometimes busy.