Home Services · HVAC

Horizon Ac And Heat

1400 W Irving Blvd, Suite 402, Irving, Texas, 75061

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

Horizon AC and Heat has a very poor reputation, largely due to its association with home warranty companies. Many customers report aggressive upselling, poor communication, and unreliable service. While there are some positive reviews, they are heavily outweighed by complaints about unprofessional behavior, no-shows, and poor workmanship. The overall sentiment is very negative.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
19
Lowest rating

We analyze 76 public reviews for Horizon Ac And Heat using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 30/100
Communication 25/100
Pro Tip

If your home warranty assigns them, request a different company immediately.

Warranty Contractor
HVAC Services
Pros & Cons

✓ What Works Well

  • Some positive experiences with specific techs
  • Fast response for some
  • None significant reported

✗ Areas to Improve

  • Aggressive upselling
  • Poor communication and no-shows
  • Unreliable and unprofessional
Frequently Asked Questions
  • Are they reliable?
  • Why are they so pushy with sales?
  • How do I get a second opinion?
User Feedback

Avoid at all costs.

Unprofessional and unreliable.

They just want to sell you a new system.