Horizon Dental Center
12100 W Center Rd, Suite 110, Omaha, Nebraska, 68144
Horizon Dental Center has a long history in Omaha, but recent reviews suggest a decline in customer service and billing transparency. While many long-term patients still love the clinical staff, especially the hygienists, others are frustrated by rude front desk interactions and unexpected billing issues. It's a practice that seems to be struggling with its administrative side.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before your appointment to avoid surprise copays.
✓ What Works Well
- Excellent clinical staff
- Long-standing reputation
- Modern facility
✗ Areas to Improve
- Rude front desk staff
- Billing transparency issues
- Inconsistent communication
- Why was I charged a copay when my insurance covers 100%?
- Are you accepting new patients?
Martha is the best hygienist
Billing is a nightmare
The front desk needs better training
- Category Health & Medical
- City Omaha
- State Nebraska
- Postcode 68144
- Country United States
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