Health & Medical · General Dentistry

Horizon Dental Group

214 Grand Ave, New Haven, Connecticut, 06513

Google Maps Updated: 14 May 2026
Authenticity Score: 72/100
About

Patients are split on their experience here. Many praise Dr. Ben for his gentle touch and ability to handle complex extractions without pain. However, others report significant issues with long wait times, unprofessional dental assistants, and poor communication from the front desk. It seems like a hit-or-miss spot depending on who is assisting the doctor.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
16
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 45/100
Pro Tip

Request Dr. Ben specifically if you have high anxiety about dental procedures.

Walk-in friendly
Late evening hours
Pros & Cons

✓ What Works Well

  • Painless extractions by Dr. Ben
  • Friendly front desk staff
  • Late hours available

✗ Areas to Improve

  • Long wait times
  • Unprofessional dental assistants
  • Poor phone communication
Frequently Asked Questions
  • Do they accept walk-ins?
  • Why is the wait time so long?
User Feedback

Dr. Ben is a pro at extractions.

Front desk staff can be rude.

Wait times are often excessive.

Location Details
Street: 214 Grand Ave
Neighborhood: Fair Haven
City: New Haven
State: Connecticut
Postcode: 06513
Country: United States
Location
214 Grand Ave, New Haven, CT 06513
Quick Info
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