Horizon Eye Care - Huntersville NC
15419 Hodges Cir, Suite 100, Huntersville, North Carolina, 28078
Horizon Eye Care receives high marks for its medical providers, who are described as thorough and compassionate. However, the administrative side of the practice is a major source of contention. Patients frequently report long wait times, billing errors, and rude front-desk staff. Many feel the practice is too corporate and prioritizes profit over patient experience.
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Be prepared for a long visit and double-check all billing statements for accuracy before leaving.
✓ What Works Well
- Excellent and thorough doctors
- Good results from surgeries
- Professional medical assistants
✗ Areas to Improve
- Very long wait times
- Poor billing and administrative communication
- Rude front desk staff
- Why is the wait time so long?
- Why am I being charged for this?
- Is this practice too corporate?
Great doctors, but the office staff makes me want to leave.
They book too many patients at once.
Billing department is a nightmare.
- Category Health & Medical
- City Huntersville
- State North Carolina
- Postcode 28078
- Country United States
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