Horizon Eye Care - Pineville, Charlotte NC
10512 Park Rd, Suite 200, Charlotte, North Carolina, 28210
Horizon Eye Care in Pineville is a mixed bag. Patients often praise the clinical expertise of doctors like Dr. Minkowski and Dr. Ryder, noting successful surgical outcomes. However, the practice is frequently criticized for long wait times, poor phone communication, and billing issues. It is a high-volume office that delivers good medical results but struggles with administrative efficiency.
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Expect to spend a significant portion of your day here; the office is known for running behind schedule.
✓ What Works Well
- Expert surgical care
- Thorough diagnostic explanations
- Bilingual staff available
✗ Areas to Improve
- Extremely long wait times
- Difficult to reach by phone
- Billing and insurance confusion
- Why is the wait time so long?
- How do I get a billing error resolved?
Great doctors, but be prepared to wait.
The clinical care is top-notch.
Billing department is a nightmare to deal with.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28210
- Country United States
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