Horizon Eye Care - Waverly, Charlotte NC
11835 Southmore Dr, Charlotte, North Carolina, 28277
The practice receives mixed reviews. Many patients praise the medical care, noting that providers like Dr. Kaluzny and Dr. Dave are attentive and knowledgeable. However, there is significant frustration regarding administrative practices, including difficulty reaching the office by phone, billing errors, and long wait times. Some patients feel that the office is poorly managed and that the staff lacks professionalism.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing issues, try to resolve them in person at the front desk rather than over the phone.
✓ What Works Well
- Attentive and knowledgeable doctors
- Friendly and professional clinical staff
- Convenient location
✗ Areas to Improve
- Difficulty reaching office by phone
- Billing and scheduling issues
- Long wait times
- Why can't I get a response from the office?
- How do I get a referral?
Great doctors, but the front office is a nightmare.
They are very professional, but the wait times are long.
Dr. Kaluzny is amazing, but the office staff is hard to reach.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28277
- Country United States
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