Horizon Family Dental Care
7556 Teague Rd, Suite 104, Hanover, Maryland, 21076
Horizon Family Dental Care is a highly polarizing practice. While many patients praise the clinical work and the friendliness of the hygienists, there is a significant volume of negative feedback regarding aggressive sales tactics, billing transparency, and poor customer service from the front office. Patients often feel pressured into unnecessary procedures, leading to a lack of trust in the practice's business ethics.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you feel pressured, don't hesitate to ask for a second opinion before committing to expensive procedures.
✓ What Works Well
- Friendly and skilled hygienists
- Modern and clean office
- Good clinical work
✗ Areas to Improve
- Aggressive sales tactics
- Billing transparency issues
- Poor front office communication
- Do they accept my insurance?
- Why is the treatment plan so expensive?
- Is the office clean?
The clinical work is good, but the business practices are questionable.
I felt pressured to agree to expensive treatments.
The staff is friendly, but the front office is disorganized.
- Category Health & Medical
- City Hanover
- State Maryland
- Postcode 21076
- Country United States
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