10000 W Colonial Dr, # 187, Ocoee, Florida, 34761
Patients generally appreciate the care provided by the medical staff, often highlighting the compassion and thoroughness of the providers. However, there are consistent complaints about administrative issues, particularly regarding phone communication and billing. It is a clinic where the clinical care is strong, but the office management needs improvement.
Be prepared to follow up multiple times for administrative requests.
✓ What Works Well
✗ Areas to Improve
Great providers.
Billing is a nightmare.
Staff is hit or miss.