Horsey Orthodontics
4106 E Parham Rd, Richmond, Virginia, 23228
This orthodontics practice is a favorite for many, with patients praising the friendly staff and the positive atmosphere. Many families love the reward programs and the overall experience. However, there are some vocal critics who have had negative experiences with communication, billing, and the doctor's bedside manner. It seems to be a place where the experience can vary significantly depending on the individual's needs.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex case, make sure you have a clear, written treatment plan and don't be afraid to ask for a second opinion.
✓ What Works Well
- Friendly and welcoming staff
- Fun atmosphere for kids
- Great results
✗ Areas to Improve
- Communication and billing issues
- Inconsistent doctor interaction
- Strict scheduling policies
- Do you offer payment plans?
- How do I handle a broken bracket?
- Are you accepting new patients?
They treat you like family.
The staff is the best part of the office.
Billing can be a bit of a headache.
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23228
- Country United States
readers daily.