382 North St, Houlton, Maine, 04730
Most pet owners find the veterinary care here to be top-notch and compassionate, especially during difficult end-of-life decisions. The vets are praised for being knowledgeable and gentle with animals. However, a recurring complaint involves the front desk staff, who some describe as rude or dismissive. While the medical service is generally seen as a great bang for the buck, the administrative experience can be hit or miss.
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The vets are highly skilled, but call ahead to confirm prescription policies to avoid frustration at the front desk.
✓ What Works Well
✗ Areas to Improve
Vets are spot on with care
Receptionists need better training
Great value for the service provided