37 Medical Crossing Rd, #5565, Tamaqua, Pennsylvania, 18252
Patients generally appreciate the professional and thorough eye exams provided by the doctors. The staff is often described as friendly and helpful. However, there are recurring complaints about administrative issues, including long wait times, billing confusion, and difficulty reaching the office by phone. The quality of care is often praised, but the administrative experience can be frustrating.
Patients recommend calling early in the day to avoid long hold times and potential scheduling issues.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the wait times are long.
Professional care, but the office is disorganized.
I trust the doctors, but the administrative side needs work.