5115 Fannin St, Suite 801, Houston, Texas, 77004
Patients generally praise the clinical expertise of the cardiologists, often highlighting life-saving care and thorough explanations. However, the administrative side is a major pain point, with frequent complaints about long wait times, unreturned calls, and billing confusion. Many feel the office is run like a meat grinder, leaving them feeling like just a number. While the doctors are top-notch, the front-office friction is a real buzzkill for many.
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If you need a quick response, try to get a direct email or portal message to the doctor's specific medical assistant rather than calling the main line.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on, but the office staff is a nightmare.
Great medical care, but the phone system is a total disaster.
Feels like a factory rather than a clinic.