10019 S Main St, a6, Houston, Texas, 77025
This office has a very loyal patient base that appreciates Dr. Eckford's painless dentistry and the friendly, family-like atmosphere. However, there is a significant number of negative reviews regarding administrative issues, including long wait times, poor communication, and unprofessional front desk staff. It seems to be a practice where the clinical care is highly valued, but the administrative side needs improvement.
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If you have a busy schedule, try to book the first appointment of the day to avoid potential wait time accumulation.
✓ What Works Well
✗ Areas to Improve
Dr. Eckford is the best
Wait times are too long
Staff is very kind