Houston Regional Gastroenterology
15555 Creekbend Dr, Suite 200, Sugar Land, Texas, 77478
This practice is highly polarized. While many patients praise the doctors for their expertise and care, the administrative side is frequently described as incompetent and unresponsive. Issues with insurance authorizations, prescription refills, and phone communication are common, leading to significant patient frustration.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent need, try to speak with a manager or patient relations directly.
✓ What Works Well
- Knowledgeable doctors
- Effective procedures
- Professional medical care
✗ Areas to Improve
- Poor administrative communication
- Insurance authorization delays
- Unresponsive staff
- Why can't I get a call back?
- How do I get my prescription refilled?
Great doctors, terrible office staff.
They don't return calls.
Very professional medical team.
- Category Health & Medical
- City Sugar Land
- State Texas
- Postcode 77478
- Country United States
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