H&R Block
822 State St, New Haven, Connecticut, 06511
H&R Block on State St has a mixed reputation. Many clients praise specific tax professionals for their expertise, kindness, and efficiency, often returning year after year. However, there are significant complaints regarding long wait times, poor customer service, and errors in tax filings. It seems to be a hit-or-miss experience depending on the tax professional assigned.
We analyze 72 public reviews for H&R Block using our data models and filter out spam to highlight only authentic feedback.
Request a specific, highly-rated tax professional when booking to ensure a better experience.
✓ What Works Well
- Knowledgeable and kind tax professionals
- Efficient service for some
- Easy to schedule appointments
✗ Areas to Improve
- Long wait times despite appointments
- Reports of errors in tax filings
- Expensive for simple returns
- How long is the wait for an appointment?
- Are your services expensive?
- Can you help with complex tax situations?
Mark Watson was a delight to work with.
Appointments are meaningless; they don't respect them.
They did our taxes wrong and it was a painful experience.
- Category Financial Services
- Neighborhood Downtown
- City New Haven
- State Connecticut
- Postcode 06511
- Country United States
