H&R Block
Financial Services · Tax Preparation

H&R Block

124 West St, Ware, Massachusetts, 01082

Google Maps Updated: 20 May 2026
Authenticity Score: 80/100
About

Clients generally appreciate the friendly and knowledgeable tax professionals at this location. Many have built long-term relationships with their tax preparers and feel well-supported. However, there are significant complaints regarding communication, missed deadlines, and errors in filing. While some have a seamless experience, others have faced frustrating delays and a lack of accountability when things go wrong. It seems to be a hit-or-miss experience depending on the specific tax pro assigned.

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We analyze 72 public reviews for H&R Block using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 78/100
Pro Tip

Always verify that your return has been officially filed and approved by the IRS; don't just take a verbal confirmation.

Personalized
Inconsistent
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable staff
  • Personalized service
  • Helpful advice

✗ Areas to Improve

  • Communication issues
  • Missed deadlines
  • Inconsistent filing quality
Frequently Asked Questions
  • How do I check the status of my return?
  • Can I get a maximum refund?
  • Why was my return not filed?
User Feedback

Maureen is great.

Had a bad experience with filing errors.

Friendly, but double-check their work.