H&R Block
Professional Services · Tax Preparation

H&R Block

713 Kelly St, Charles City, Iowa, 50616

Google Maps Updated: 14 May 2026
Authenticity Score: 84/100
About

This H&R Block branch is highly dependent on the specific tax preparer you work with. Many clients rave about Adam Buseman, citing his professionalism and accuracy. However, there are significant complaints regarding communication, missed appointments, and slow processing times. If you can get an appointment with a top-rated preparer, you will likely have a great experience, but the overall office communication needs improvement.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
17
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 75/100
Communication 55/100
Pro Tip

Request a specific, highly-rated tax preparer when booking your appointment to ensure a smooth experience.

Accuracy: High
Communication: Low
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable preparers
  • Accurate tax filing
  • Helpful advice for future returns

✗ Areas to Improve

  • Poor communication
  • Missed appointments
  • High fees
Frequently Asked Questions
  • How can I get an update on my refund?
  • Why is communication so slow?
User Feedback

Adam is the best.

Communication needs to be better.

Great service if you get the right person.

Location Details
Street: 713 Kelly St
City: Charles City
State: Iowa
Postcode: 50616
Country: United States
Location
713 Kelly St, Charles City, IA 50616
Quick Info
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