H&R Block
Financial Services · Tax Preparation

H&R Block

2159 Columbia Blvd, St Helens, Oregon, 97051

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

Reviews for this H&R Block are polarized. Many clients swear by specific tax pros, particularly Kara, praising her efficiency and friendliness. However, there are serious complaints regarding high fees, poor communication, and errors in tax filings. Some customers feel the service is overpriced for the value provided, and there are reports of frustration when trying to resolve mistakes after the fact.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for H&R Block using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 55/100
Staff Helpfulness 60/100
Pro Tip

Ask for a specific tax pro by name if you have a complex return; consistency helps avoid errors.

Tax Filing
Small Business Support
Pros & Cons

✓ What Works Well

  • Knowledgeable and friendly tax pros
  • Efficient filing process
  • Helpful advice for future years

✗ Areas to Improve

  • High service fees
  • Communication issues
  • Errors in tax returns
Frequently Asked Questions
  • Why are the fees so high?
  • How do I fix a filing error?
  • Can I get an update on my return?
User Feedback

Kara is the best, highly recommend.

Overpriced and poor customer service.

Felt secure with their preparation.