3851 Katella Ave, Ste 205, Los Alamitos, California, 90720
Dr. Shen is highly regarded for his bedside manner, patience, and thoroughness. Patients feel safe and well-cared for during procedures, often noting that the team is skilled and efficient. The main complaints center around the small, sometimes unkempt waiting room and the occasional administrative hiccup regarding insurance acceptance at the surgery center. Overall, patients feel they are in professional, capable hands.
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Always verify insurance coverage for the specific surgery center used by the practice before scheduling your procedure.
✓ What Works Well
✗ Areas to Improve
Dr. Shen is a godsend for my digestion issues.
The staff is kind, but the waiting room needs a refresh.
Professional, painless, and efficient.