Logistics · Warehouse / Distribution

Hub GROUP

555 S Pinnacle Dr, Romeoville, Illinois, 60446

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Hub Group in Romeoville is frequently described as a challenging facility for drivers. Common complaints include long wait times, unpredictable loading/unloading processes, and poor communication from the shipping office. While some drivers have had positive, quick experiences, the overall sentiment is one of frustration with inefficiency.

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We analyze 76 public reviews for Hub GROUP using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Reliability 40/100
Speed 35/100
Pro Tip

Expect the unexpected; what is scheduled as a drop-and-hook can easily turn into a live load, so plan your hours accordingly.

Loading Docks
Shipping Office
Pros & Cons

✓ What Works Well

  • Some staff members are very helpful
  • Occasional quick in-and-out experiences
  • Clean facilities when accessible

✗ Areas to Improve

  • Extremely long wait times
  • Unpredictable loading/unloading procedures
  • Poor communication from the shipping office
Frequently Asked Questions
  • Why is the check-in process so slow?
  • Is there overnight parking?
  • How do I get a dock door assigned?
User Feedback

Be prepared to lose your whole day here.

The shipping office is often inefficient.

It's a hit or miss facility.