Hudson Medical Wellness
1537 S Alafaya Trail, Suite 104, Orlando, Florida, 32828
Patients are deeply divided. Many praise the medical providers for being knowledgeable and caring, especially the nurse practitioner. However, the front desk staff is widely criticized for being rude, unresponsive, and difficult to reach. Long wait times and billing issues are common complaints. Overall, the clinical care is seen as good, but the administrative side is a total mess.
We analyze 78 public reviews for Hudson Medical Wellness using our data models and filter out spam to highlight only authentic feedback.
If you need a refill, call early in the week and be prepared to leave multiple messages.
✓ What Works Well
- Knowledgeable and caring physicians
- Excellent nurse practitioners
- Thorough medical explanations
✗ Areas to Improve
- Extremely rude front desk staff
- Impossible to reach by phone
- Unreliable appointment scheduling
- Why is it so hard to get a prescription refill?
- Are the front desk staff trained in customer service?
- Why are there so many billing errors?
The doctors are spot on, but the staff is a nightmare.
Great medical care, but the admin side is a total headache.
I'm switching doctors because I can't deal with the front desk anymore.
- Category Health & Medical
- Neighborhood East Orlando
- City Orlando
- State Florida
- Postcode 32828
- Country United States
