745 NY-17M, Monroe, New York, 10950
Hudson Valley Imaging in Monroe is a tale of two experiences. In-person, patients are generally very happy with the professional, kind, and efficient staff. However, the phone system is a major point of contention, with many patients reporting that it is nearly impossible to reach anyone. While the clinical care is highly rated, the administrative and communication barriers are a significant source of frustration.
If you need to schedule an appointment, try visiting in person or using their online portal, as the phone system is often unreliable.
✓ What Works Well
✗ Areas to Improve
Great in-person, terrible phone
Staff is very kind
Billing is a nightmare