Huffman and Huffman, P.S.C.
100 Fortress Properties St, London, Kentucky, 40741
Patients are deeply divided. While many appreciate the medical expertise and kindness of specific doctors like Dr. Overley, the clinic is plagued by extreme wait times and poor administrative communication. Many feel like they are part of an assembly line, and the optical department receives frequent complaints regarding service and product quality.
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Expect to spend a significant portion of your day here; bring a book and clear your schedule.
✓ What Works Well
- Knowledgeable and kind doctors
- Thorough eye exams
- Good surgical outcomes
✗ Areas to Improve
- Excessive wait times
- Poor customer service
- Inconsistent communication
- Why is the wait time so long?
- Are the frames worth the price?
Doctors are great, but the wait is a dealbreaker
Optical department needs better quality control
Feels like an assembly line
- Category Health & Medical
- City London
- State Kentucky
- Postcode 40741
- Country United States
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