Hughston Clinic Montgomery (Lomac)
4294 Lomac St, Montgomery, Alabama, 36106
The Hughston Clinic at Lomac is generally well-regarded for its medical staff, with many patients praising the surgeons' expertise and bedside manner. However, the clinic suffers from significant administrative issues, including long wait times, rude front-desk staff, and difficulty with scheduling. While the medical care is high quality, the patient experience is often marred by poor office management.
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Try to schedule the first appointment of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
- Highly skilled surgeons
- Clean and modern facility
- Thorough explanations
✗ Areas to Improve
- Excessive wait times
- Rude front-desk staff
- Inconsistent scheduling
- Why is the wait time so long?
- Are they accepting new patients?
The doctors are great, but the front office is a nightmare.
I waited three hours and never saw the doctor.
Excellent surgical results, but be prepared to wait.
- Category Health & Medical
- City Montgomery
- State Alabama
- Postcode 36106
- Country United States
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