Hughston Clinic Orthopaedics at TriStar Skyline
3443 Dickerson Pike, Suite 190, Nashville, Tennessee, 37207
Patients have mixed experiences at this location. While many praise specific surgeons like Dr. Meals for their skill and bedside manner, there are frequent complaints about the front desk staff and administrative communication. Patients often feel frustrated by long wait times and difficulty getting a return call. The clinical care is generally seen as strong, but the administrative side needs improvement.
We analyze 52 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to reach the office, try the patient portal instead of calling.
✓ What Works Well
- Skilled surgeons
- Clear explanations of procedures
- Friendly clinical staff
✗ Areas to Improve
- Rude front desk staff
- Poor communication/follow-up
- Long wait times
- How do I get my test results?
- Why is it so hard to reach someone by phone?
Dr. Meals is a ray of sunshine.
The front desk needs a professional overhaul.
Great care, but the office is a mess.
- Category Health & Medical
- City Nashville
- State Tennessee
- Postcode 37207
- Country United States
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