Health & Medical · Military Family Clinic

Hugo V. Mendoza Soldier Family Care Center

11335 Ssg Sims St, El Paso, Texas, 79918

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

As a military clinic, the experience is often described as a 'hurry up and wait' situation. While many patients appreciate the medical staff and the convenience of having everything in one place, the administrative hurdles, long phone wait times, and pharmacy delays are major points of contention for families.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 72/100
Admin Efficiency 25/100
Pro Tip

Bring all necessary paperwork for physicals to avoid delays, as the clinic does not provide them.

Military facility
On-site pharmacy
Pros & Cons

✓ What Works Well

  • Convenient on-base location
  • Comprehensive services
  • Friendly medical staff

✗ Areas to Improve

  • Extremely long phone wait times
  • Pharmacy delays
  • Administrative disorganization
Frequently Asked Questions
  • How do I get an appointment?
  • Why is the pharmacy so slow?
  • Can I get a referral here?
User Feedback

Medical care is good, but the system is frustrating.

Pharmacy wait times are a major issue.

Staff is generally trying their best.

Location Details
Street: 11335 Ssg Sims St
Neighborhood: Fort Bliss
City: El Paso
State: Texas
Postcode: 79918
Country: United States
Location
11335 Ssg Sims St, Fort Bliss, TX 79918
Quick Info
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