10 Congress St, Suite 400, Pasadena, California, 91105
Patients are deeply divided. While many praise the doctors for their expertise and bedside manner, the new $300 annual administrative fee has caused significant backlash. The transition to an email-only appointment system is also a major point of contention, leaving many feeling ignored or frustrated.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, admin is a mess
The fee feels like a money grab
Hard to get an appointment