Huntington Plaza Pediatric Group
800 Fairmount Ave S, Suite 110, Pasadena, California, 91105
This pediatric group is a tale of two offices. Many parents love the doctors, citing their patience, kindness, and expertise. However, there is a very vocal group of parents who find the administrative staff to be rude, disorganized, and nearly impossible to reach. While the medical care is generally well-regarded, the front-office experience is a major pain point for many families.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try using the patient portal, though responses can still be delayed.
✓ What Works Well
- Kind and patient doctors
- Good availability for sick visits
- Convenient location
✗ Areas to Improve
- Rude and disorganized front office staff
- Difficult to reach by phone
- Inconsistent communication
- Why is it so hard to get someone on the phone?
- Are the doctors accepting new patients?
Great doctors, terrible front desk.
Impossible to get an appointment.
Love Dr. Rivera, but the office is a headache.
- Category Health & Medical
- City Pasadena
- State California
- Postcode 91105
- Country United States
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