Huntsville Hospital Digestive Disease Center
420 Lowell Dr SE, STE 204, Huntsville, Alabama, 35801
Huntsville Hospital Digestive Disease Center is frequently criticized for its administrative failures, particularly regarding scheduling and communication. While many patients report positive experiences with the doctors and clinical staff during procedures, the difficulty in getting appointments and the lack of follow-up are major pain points. It is a high-volume center where the clinical care is generally good, but the patient experience is often marred by poor office management.
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If you need to schedule a procedure, try to get a direct contact name or extension from the clinical staff during your visit.
✓ What Works Well
- Professional and kind clinical staff
- Effective procedure outcomes
- Knowledgeable doctors
✗ Areas to Improve
- Nightmare scheduling process
- Poor phone responsiveness
- Lack of follow-up communication
- Why is it so hard to schedule a procedure?
- Will anyone ever call me back?
Doctors are great, but the office is a mess.
Scheduling is a nightmare.
Good clinical care, but don't expect a call back.
- Category Health & Medical
- City Huntsville
- State Alabama
- Postcode 35801
- Country United States
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