262 Sutton Rd, Owens Cross Roads, Alabama, 35763
This practice is generally well-regarded for its professional and compassionate medical team, with many patients praising Dr. Morrison and Dr. Puckett. The staff is often described as friendly and efficient. However, there are recurring complaints about administrative issues, such as difficulty reaching the office by phone, billing errors, and occasional rudeness from specific staff members. While the clinical care is consistently rated highly, the administrative experience can be inconsistent.
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✓ What Works Well
✗ Areas to Improve
Dr. Morrison is an exceptional doctor.
The staff is friendly, but the phones are hard to reach.
Great clinical care, but the admin side needs work.