Huntsville Hospital Spine & Neuro Center
201 Governors Dr SW, First Floor, Huntsville, Alabama, 35801
The Spine & Neuro Center is generally praised for its professional and knowledgeable medical team. Many patients appreciate the thoroughness of the PAs and the clear communication from the surgeons. However, there are significant complaints regarding administrative hurdles, such as lost referrals, long wait times, and occasional rudeness from front-desk staff. While the clinical care is often described as top-notch, the patient experience can be inconsistent due to these operational challenges.
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Always follow up with your referring doctor to confirm the referral was sent and received by the center before your appointment date.
✓ What Works Well
- Highly knowledgeable and professional doctors
- Thorough examinations and clear treatment plans
- Efficient on-site imaging services
✗ Areas to Improve
- Administrative errors like lost referrals
- Long wait times for appointments
- Inconsistent front-desk customer service
- How do I ensure my referral is received?
- Why is it so difficult to reach the office by phone?
Great clinical care, but the front office needs better training.
The PAs are amazing and really listen.
Wait times can be very long, so plan accordingly.
- Category Health & Medical
- City Huntsville
- State Alabama
- Postcode 35801
- Country United States
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