Hy-Vee Health Exemplar Care West Des Moines
7300 Westown Pkwy, #330, West Des Moines, Iowa, 50266
Exemplar Care is a polarizing clinic. Many patients love the 24/7 access and the quality of care from the medical staff. However, the shift to a membership-based model has caused significant frustration for long-time patients. Communication issues, billing confusion, and front-desk rudeness are frequent complaints. It is a great option for those who value access, but the administrative side is a major pain point.
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If you need urgent care, check their membership requirements online before you go to avoid being turned away.
✓ What Works Well
- 24/7 access
- High-quality medical staff
- Clean and modern facility
✗ Areas to Improve
- Membership model frustration
- Rude front-desk staff
- Billing and communication issues
- Do I need a membership?
- Why can't I get a call back?
The doctors are amazing.
The membership model is a scam.
Great care, but the admin is a mess.
- Category Health & Medical
- City West Des Moines
- State Iowa
- Postcode 50266
- Country United States
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